Shipping policy
At Fur Buster, we understand the excitement that comes with ordering new products for your well-being. That’s why we’re committed to ensuring that your orders are processed swiftly and delivered in a timely manner.
Processing Time: Upon placing your order, please allow 1-3 business days for us to process and prepare your items for shipment. Rest assured, we’re always eager to get your products on their way to you.
Shipping Options and Costs: Shipping charges will vary depending on your location and the product you choose to buy. The specific shipping cost for your order will be calculated and shown at checkout. Look out for products marked with “Free Shipping” to enjoy shipping at no extra cost!
Delivery Times:Â Once dispatched, the time it takes for your package to arrive can vary depending on your location. Typically, you can expect your package to arrive within 5-15 business days. We strive to ensure the quickest delivery possible, but please understand that delivery times may vary based on your geographic location and the shipping option selected.
Tracking Your Order: Once your order is shipped, we’ll provide you with a tracking number via email. This allows you to monitor your package’s journey. It might take up to 48 hours for the tracking details to reflect in the carrier’s system, so a little patience will go a long way!
Modifying Your Order: Mistakes happen! If you realize you’ve made an error in your order, please contact us immediately at support@furbuster.com. While we’ll do our utmost to accommodate changes, please understand that if your order has already been processed or shipped, modifications might be challenging.
Lost or Missing Packages: While we strive for perfection, there are rare instances where packages may go missing or get delayed due to external factors. Please understand that once a package leaves our facility, it’s no longer within our control. We recommend reaching out to the shipping carrier for more information. If you need assistance with this, don’t hesitate to contact us.
Returns & Refunds:Â We have a 30-day return policy. If you wish to know more about returns or initiate one, please refer to our Refund Policy.
Questions?: Your satisfaction is our priority. For any shipping-related inquiries or if you just want to chat, drop us an email at support@furbuster.com. We’re here to help!